At WOOD KONG, we take great care in packaging our premium handcrafted woodcrafts to ensure they arrive safely at your doorstep.
1. Shipping Methods & Carriers We partner with reliable international logistics providers to ensure secure and efficient delivery. Our primary shipping partners include YunExpress (YunTu), FedEx, UPS, and DHL. For most standard international orders, we utilize YunExpress to provide a balance of speed and reliable tracking.
2. Processing Time Orders are typically processed and prepared for shipment within 3-5 business days. Each piece of woodcraft undergoes a final quality check before being packed. Once your order is shipped, you will receive a confirmation email with a tracking number.
3. Estimated Delivery Time
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United States: 7-12 business days
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Europe (UK, Germany, France, etc.): 8-15 business days
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Canada & Australia: 10-15 business days
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Asia: 5-10 business days
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Please note: These are estimated timeframes and may vary based on your specific location and local postal efficiency.
4. Shipping Costs We offer Free Worldwide Shipping on all orders over $79 . For orders under $79, a flat shipping fee of $6.90 will be applied at checkout.
5. Important Notice Regarding Delays While we strive for timely delivery, please understand that shipping times may be affected by factors beyond our control, such as customs clearance procedures, extreme weather, or global logistical disruptions. We appreciate your patience during these times.
6. Customs & Import Taxes Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
